Hello 👋
I’m Melissa, a Product Designer based in Porto.
For the past 15 years I’ve been designing digital experiences in the fintech, healthcare and e-commerce industries. Here’s a look at some of my work, let’s connect!
FINOA
Simplifying crypto to drive growth
Partnering closely with product and engineering, I led a full redesign that created an intuitive, trustworthy experience, raising Net Promoter Score (NPS) from 78% to 99%.
KNOK
Designing the future of care
At Knok, I worked on core tools, including an AI-powered Symptom Checker and a Remote Vital Signs Reader to support over 1.2M patients across multiple countries.
JUMIA
Transforming “Africa’s Amazon”
How the redesign of the web and mobile apps fueled Jumia's growth across Africa, through a scalable platform that simplified shopping and empowered millions of customers.
7EGEND
Agency portfolio highlights
From McDonald’s apps and multi-brand retail platforms to festival guides, I crafted engaging interfaces that delighted users, combining brand identity and usability across hospitality, entertainment, and e-commerce.